Leaders in Loyalty

We know how to engage and motivate your customers

We're deeply passionate about achieving results from compelling loyalty propositions and customer relationship strategies. We can help you understand your customers intimately and deliver your brand promise at the right times, in the right ways.

ICLP understand that loyalty is about providing customers with compelling reasons to choose and stay with your brand. Whatever your ambition,our expertise and passion will guarantee a customer strategy that creates truly inspiring loyalty for your brand, anywhere in the world.

Join us for...

Baptie Channel Focus North America With Latin America ICLP

Channel Focus North America with Latin America, 23-24 April

ICLP are again a proud sponsor and speaker at this annual event, which brings IT and telecommunication industry experts together to share new thinking and strategies to successfully open new channels and redefine existing channel sales and marketing methods.

Our services

Full service capability

Learn how our services can help you inspire, create and manage more loyal and profitable relationships.

Explore services

Insights and reports

Examining customer engagement ROI

How to measure loyalty and drive advocacy both now and in the future.

Read reports


Loyalty@Freddie Awards 2014

ICLP are proud sponsors of the prestigious Loyalty@Freddie Awards, in Seattle, 24th April.

View events

Industry sectors

Proven multi-sector expertise

Discover how we develop and manage customer relationships across sectors, both locally and globally.

Read More

Latest tweets


'Increase customer engagement throughout your brand journey' - Key considerations for improving loyalty retail report bit.ly/10E1alx


Next week we'll be in Phoenix, USA speaking at the Baptie Channel Focus event. Join us! bit.ly/P8Zdvc @CFocusCommunity #CFNA14

How can we help?