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Social Media & Mobile Strategies for Travel

17 May 2013

Written by Paul Avery, Business Development Manager, San Francisco, ICLP Having recently attending the Social Media & Mobile Strategies for Travel event in San Francisco, I noted many discussions based around the...

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25 years of loyalty

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Celebrating 25 years of success

09 July 2012

ICLP has helped its clients to develop successful customer relationships over the last 25 years. With our unrivalled depth of understanding and expertise across all areas of loyalty, we continue to create some of the world’s most engaging global and local loyalty propositions for both businesses and consumers.

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Loyalty News

ICLP And DHL Celebrate 10 Years Of DHL Altitude

05 June 2013

Marking a significant milestone, ICLP and DHL are this month celebrating ten years of t...

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Conferences

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Customer Loyalty & CRM China Summit 2013, Shanghai, 4-5 June

ICLP is a gold sponsor at the CRM China Summit 2013 in Shanghai, China

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Insights and reports

crossing loyalty chasm

Global research report: <br/>Crossing the loyalty chasm

Our study, in association with Forrester Consulting identifies a significant chasm between the important drivers of customer loyalty and the way in which brands are delivering against them.

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Newsletters

gamification

Edition 15 - April 13

Includes articles on gamification to drive brand engagement, an interview with Barclay Africa following the launch of their Worldmiles reward programme in Africa, plus insight into using big data in loyalty and the value of reward

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ICLP news

DHL

ICLP and DHL Celebrate 10 Years of DHL Altitude

The award-winning programme rewards DHL corporate customers in the Middle East with points for their spend with DHL.

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