Videos
Also see...
Videos
CIM Webinar: Crossing the loyalty gap
This webinar with The Marketer presented the results of an in-depth research study commissioned by ICLP with Forrester Consulting. It provides fresh insights for brands about meeting their customers expectations by crossing the loyalty gap.
Introduction to ICLP - Leaders in Loyalty Marketing
Mignon Buckingham, ICLP's Managing Director talks about how the specialist loyalty agency has helped its clients around the world to engage their customers and create more loyal and profitable relationships.
Retail Bulletin Customer Loyalty Conference, June 2011
ICLP UK delivered a keynote presentation sharing insights on the importance of the human element in loyal relationships and highlights some of the brands getting their approach right.