Knowledge, intelligence and expertise from multiple industry sectors around the world

Translating over 25 years of loyalty marketing expertise into industry best practice, research reports and topical content to help drive devotion with your customers and partners.

  • Report
  • Blog post
  • Article
  • Data Sheet
  • Webinar
  • eBook
  • Video
  • Case study
  • ICLP news
  • ICLP conferences
  • Infographic
  • Loyalty and CRM strategy
  • Data analytics and Insight
  • Customer Engagement
  • Social media marketing
  • Mobile marketing
  • Digital marketing
  • Performance/ROI
  • Research
  • Rewards/recognition
  • Loyalty programmes
  • Industry news
  • Airline
  • Channel/B2B
  • Financial services
  • Hotel
  • Retail
  • Technology
  • Travel
  • Getting to the heart of loyalty

  • Cast The Right Spell: Building lasting loyalty in your partner relationships

  • Report: The channel nightmare with a fairytale ending

  • Retail loyalty: the top 25 things people are talking about

  • Six ways you can use data to drive your customer relationships towards devotion

  • Creating the perfect plot for your channel partner strategy


Receive our newsletter

Sign up to receive our newsletter full of loyalty insights from around the world.