Middle East’s Customer Festival

17 November 2015

This year ICLP are proud sponsors and exhibitors of the Middle East’s Customer Festival in Dubai on the 17-18th November. Join us, along with leading brands spanning a wealth of industries including retail, hospitality, travel, ecommerce, finance, FMCGs and telecoms to learn the ins and outs of success through exceeding consumer expectation.

Over 50 inspirational industry experts will hold 10 hours of key note speeches dedicated to loyalty, big data, omnichannel, engagement, and much more. As well as the opportunity to gain insights from planned sessions, there is always a huge networking presence at these events paving the way for open discussion on challenges, opportunities, and best practices in the fields of loyalty and customer relationships.

See the full agenda and find out more on the event here.

If you would like to get in touch with the team please contact Dina El-Zaharna, Business Development Manager at DinaZ@iclp-dubai.com, or Amy Stafford, Marketing and Business Development Coordinator at AmyS@iclp-dubai.com.


  • The State of Customer Devotion in Retail: Part Two

  • The State of Customer Devotion in Retail: Part One

  • Loyalty in Dubai according to Sanjit Gill

  • Airlines are moving from rewarding for distance to rewarding for spend – but is this a smart move?

  • Festive Spirit doesn't last forever, but customer loyalty can

  • 2017 LFPA Conference: The Dangers of Loyalty Fraud in 5 Key Quotes