UAE's cafes score high on consumer satisfaction levels

07 February 2017

The region’s consumer brands cutting across sectors could always do with a bit more on the servicing side. A brand new customer satisfaction index gives them an average score of 75.8 out of a maximum of 100, with cafes coming off with the highest points, at 80.4.

At the other end of the scale, the region’s telecom operators still have gaps to fill, given that their current score on the satisfaction index is a ‘poor’ 65.5, according to findings put out by the consultancy Service Hero. ...Read More in Gulf News


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